Residents of Oʻahu have the right to voice their concerns about community issues, government services, or public safety by filing a complaint with the appropriate department. Whether it’s a problem with city services, road conditions, or public nuisances, submitting a complaint ensures that the issue is documented and addressed. Here’s how you can take action and report a concern effectively.

• Identify the Issue: Clearly define the problem, such as noise complaints, illegal dumping, or government service concerns.

• Determine the Correct Department: Check which city or state agency handles your specific complaint (e.g., potholes go to the Department of Facility Maintenance, while noise complaints go to the Honolulu Police Department).

• Gather Necessary Details: Include important information like the location, date, time, and any supporting evidence (photos, videos, or documents).

• Submit Your Complaint: File online through the City & County of Honolulu’s website, call the appropriate department, or visit in person if needed.

• Keep a Record: Save any confirmation numbers, emails, or receipts related to your complaint for future reference.

• Follow Up If Necessary: If you don’t receive a response within a reasonable time, contact the department again for an update.